Effective Date: October 14, 2026
Privacy Policy – WeDig Boost
At WeDig Boost (https://wedigboost.com), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect, how we use it, how we protect it, and what choices you have when using our website and digital services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information to provide, maintain, and improve our services.
Personal Information: When you create an account, place an order, contact our support team, or submit a form, we may collect information such as your name, email address, phone number, billing details, and other information necessary to provide the requested services.
Payment Information: Payments may be processed through third-party payment providers. We may receive transaction details and payment status necessary to verify and manage your orders. We do not intentionally collect or store full payment card details unless explicitly stated and appropriately secured.
Order and Account Information: We may collect information about your purchases, selected service packages, order history, account activity, and support requests.
Non-Personal and Technical Information: When you visit our website, we may collect technical information such as your IP address, browser type, device information, operating system, referring pages, and website usage data.
Cookies and Similar Technologies: We may use cookies and similar technologies to maintain website functionality, remember preferences, understand website traffic, and improve your browsing experience.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- Providing Services: To process orders, manage accounts, deliver requested digital services, and provide customer support.
- Processing Payments: To verify transactions, maintain payment records, and manage refunds or payment-related inquiries where applicable.
- Communication: To send order confirmations, service updates, important notifications, and responses to customer inquiries. Marketing communications may be sent where permitted by law and, when required, with your consent.
- Advertising Services: To communicate with customers and manage advertising-related services, including Meta Ads and Google Ads, when requested.
- Improving Our Website: To understand website usage, improve functionality, enhance user experience, and develop new services.
- Security and Fraud Prevention: To detect suspicious activity, prevent unauthorized access, protect customer accounts, and maintain the security of our website.
- Legal Compliance: To meet applicable legal obligations and respond to valid legal requests.
3. Sharing Your Information
We do not sell your personal information to third parties.
We may share limited information when necessary with:
- Service Providers: Hosting providers, payment processors, website infrastructure providers, and customer support tools that help us operate our business.
- Advertising and Analytics Platforms: Platforms such as Meta or Google when necessary to provide requested advertising services, measure campaign performance, or analyze website activity, subject to applicable settings and requirements.
- Legal Authorities: When disclosure is required by law or necessary to protect our rights, customers, or website security.
- Business Transfers: If our business is involved in a merger, acquisition, or transfer of assets, information may be transferred subject to applicable privacy requirements.
Third-party services may process information according to their own privacy policies and terms.
4. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, destruction, or loss.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
We encourage users to protect their account credentials and avoid sharing passwords or other sensitive information through unsecured channels.
5. Children's Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without an appropriate legal basis or required parental consent, we will take reasonable steps to delete that information.
Parents or guardians who believe that a child has provided personal information to us may contact us using the details provided below.
We will comply with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) where applicable.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies for the following purposes:
- Essential Cookies: Required for core website functionality, account access, security, and order processing.
- Performance and Analytics Cookies: Help us understand how visitors use our website and identify opportunities for improvement.
- Functionality Cookies: Remember selected preferences and provide a more convenient browsing experience.
- Advertising and Targeting Cookies: Where enabled and permitted, help measure advertising performance, understand campaign effectiveness, and deliver more relevant advertisements.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.
Where required by law, we will request consent before using non-essential cookies or tracking technologies.
7. Third-Party Services and Links
Our website may contain links to third-party websites, digital products, subscription providers, payment services, or advertising platforms.
We do not control the privacy practices of independent third parties. Any information you provide directly to them is governed by their applicable terms and privacy policies.
We encourage you to review the privacy policies of third-party services before sharing personal information or making a purchase.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain order and transaction records, resolve disputes, prevent fraud, and comply with applicable legal obligations.
When information is no longer required, we will take reasonable steps to delete it or anonymize it, subject to legal and operational requirements.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of personal information where applicable.
- Withdraw consent where processing is based on consent.
- Object to or request restrictions on certain processing activities.
- Opt out of marketing communications.
- Request a copy of certain personal information in a portable format, where applicable.
To exercise these rights, please contact us using the contact information below. We may need to verify your identity before fulfilling certain requests.
10. International Data Processing
Some of our service providers may process or store information outside Bangladesh or your country of residence. Where applicable, we will take reasonable steps to ensure that such processing complies with relevant privacy and data protection requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or legal obligations.
Any updated version will be published on this page with a revised effective date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Us on Facebook Messenger.
We will make reasonable efforts to respond to privacy-related inquiries within an appropriate timeframe.
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