WeDig Boost
Website: https://wedigboost.com
At WeDig Boost, we aim to provide reliable digital marketing services, advertising solutions, social media growth services, and digital subscription products. This Refund & Cancellation Policy explains how order cancellations, refunds, and service credits are handled.
Please review this policy carefully before placing an order.
1. Order Cancellation
Customers may request cancellation of an order by contacting our support team. Whether an order can be cancelled depends on its current status and the type of service purchased.
Orders that have already been processed, delivered, activated, or submitted to a third-party provider may not be eligible for cancellation, subject to applicable law and the terms disclosed for the relevant service.
If an eligible order is cancelled after payment, WeDig Boost may offer Service Credit for future purchases where appropriate and legally permitted.
2. Refunds and Service Credit
Where an order is eligible for cancellation but a monetary refund is not available under the applicable terms, the amount paid may be converted into Service Credit for use on our website.
Service Credit can be used toward eligible services offered by WeDig Boost, subject to the following conditions:
- Credit is generally limited to the amount eligible for cancellation.
- Credit may be used for other eligible services available on our website.
- If the new service costs more than the available credit, the customer must pay the difference.
- If the new service costs less than the available credit, the remaining balance may be retained for future purchases.
- Service Credit is non-transferable unless WeDig Boost expressly approves otherwise.
- Service Credit cannot be exchanged for cash except where required by applicable law.
Important: This policy does not exclude refunds or other remedies that customers are legally entitled to receive.
3. Non-Refundable Services
Certain services may not be eligible for cancellation or a monetary refund once delivery, activation, or processing has begun, where legally permitted and properly disclosed.
These may include:
- Social media growth services and SMM packages that have already started processing.
- Meta Ads and Google Ads campaign setup or management work already performed.
- Premium digital subscriptions or digital access that has already been activated or delivered, where applicable law permits such restrictions.
- Customized digital services or work completed specifically for a customer.
Eligibility will be assessed based on the service purchased, order status, the circumstances of the request, and applicable consumer protection laws.
4. Failed or Undelivered Orders
If WeDig Boost cannot deliver a service due to a technical issue, service unavailability, or another reason within our reasonable control, we will review the order and determine an appropriate resolution.
Depending on the circumstances, this may include completing the service, offering an alternative service with the customer's agreement, providing Service Credit, or issuing a refund where applicable.
If a third-party platform rejects, suspends, or restricts a service, the available resolution will depend on the cause, the service terms, and applicable law.
5. Advertising Services
For Meta Ads, Google Ads, and other advertising services, advertising spend paid directly to an advertising platform may be subject to that platform's own billing and refund policies.
Fees charged by WeDig Boost for campaign setup, management, consultation, or other work already performed may not be refundable where legally permitted and properly disclosed.
WeDig Boost cannot guarantee refunds from third-party advertising platforms and cannot control their billing decisions.
6. Digital Subscriptions
For premium digital subscriptions and other digital products, cancellation and refund eligibility may depend on whether access has been activated, a subscription has started, or the product has been delivered.
Customers should review the product description, subscription duration, access conditions, and cancellation terms before purchasing.
Where required by applicable law, customers will retain their statutory cancellation, refund, and other consumer rights.
7. How to Request a Cancellation or Refund
To submit a request, contact our support team and provide:
- Your order number or transaction reference.
- The service or subscription purchased.
- The reason for the cancellation or refund request.
- Any relevant supporting information.
Our team will review the request and communicate the available options. Please do not send passwords, payment PINs, or one-time verification codes when submitting a request.
8. Policy Updates
WeDig Boost reserves the right to update this policy when necessary. Any revised version will be published on our website with an updated effective date where appropriate.
The policy applicable to an order will be interpreted consistently with applicable law and any specific terms disclosed and accepted at the time of purchase.
9. Contact Us
If you have any questions or concerns about cancellations, refunds, or Service Credit, please contact Us on Facebook Messenger.
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